Emergency Procedures

If an emergency occurs during a trip with a Minnesota State Mankato vehicle.


In every case, when an emergency occurs, drivers are expected to do what is necessary to provide for the safety of all persons concerned. The driver is then responsible for the car.

Clear Communication

Clear communication based upon rational decisions is essential for the best solution to the problem.


Weekdays: 7:30am - 4pm

Depending upon the circumstances, it may require a call back from Minnesota State Mankato to the driver. Therefore, this person should inform the Vehicles Services office of the location and number of the telephone that is being used (Cell phone of individual if possible), then if necessary, await a call back.

Between 4:00 p.m. and 7:30 a.m., or on Weekends

Call Minnesota State Mankato Security at (507) 389-2111. 

Information to Furnish

When a call is made to Minnesota State Mankato, be prepared to furnish this information:

  1. Name of caller (driver of vehicle);
  2. Number of state vehicle
  3. Make of vehice - Dodge, GMC, Ford, etc.;
  4. Location - ie., number of highway, distance from nearest town or highway intersection, or other distinguishing means for location;
  5. Nature of problem - ie., accident, car off the road, motor dead, lights out, transmission failure, etc;
  6. If it is possible to get assistance from a mechanic;
  7. Number of people in car and if assistance is needed to transport occupants back to Minnesota State Mankato.

Vehicle is Driveable?

Go to the nearest garage that handles emergencies. If this garage is able to solve the problem, use the Voyager Fuel Credit Card in the key packet for small repairs - windshield wiper blades, etc.  If larger costs are needed, the Minnesota State Mankato Facilities Office will assist you with the proper procedures for repair and payment, 

Vehicle not Driveable?

It is permissible to have the car towed to this garage. This is the preferred procedure if it is possible to do.

Repairs Information

If a vehicle is left on a road or a street unattended

If a vehicle is left on a road or a street unattended, the nearest law enforcement agency should be notified. The license plate number and exact location should be given to the authorities.  Emergency stickers for the vehicle are in the Vehicle Information Booklet in the glove compartment of the state vehicle.